![]() If the message, “An unexpected response was received from the web server. The simple way to identify a failure to update as a proxy problem is by examining the error message. Identifying a Problem as a Proxy Interruption ![]() This document seeks to cover the basics of updating Vectorworks in an environment where a proxy server intercepts connections, thereby preventing the verification of the serial number and as a result making an update fail. Proxy Servers and the Vectorworks Updater These ports should be open on any filters/routers/firewalls: These URLs should be added to any FireWalls safe lists: There is no way around this, and an internet connection is listed on the Installation Requirements. ![]() To install Vectorworks, activate a license for the first time after installation, or to install many of the older updates the user MUST be connected to the internet.
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